adding text add-on
Wes
Posts: 4 ✭✭
Adding the text add-on for the US is disabled on my account so I can't choose it.
20
Answers
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Do you have a canada/USA plan?
Did you try with a different browser?6 -
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do you have unlimited text and canada+usa plan ?7
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I have Canada plan only
I was using IE but tried on Chrome and it still isn't available to choose.
I was on last week and it was available to choose. Now it isn't.6 -
in Available Add-Ons screen
it's unavailable for me too,
but I have Unlimited SMS
in travel options screen I can chossse text add-on
https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options8 -
If you want to have text messages for a trip to the United States, use the travel options
see part 2 of https://fizz.ca/en/faq/abcs-fizz-mobile-services4 -
The best thing is to contact customer service3
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Try with a different browser or with incognito window.3
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Wes,
I suggest you to try with another browser. It can solve your problem.
If the problem is still on,
Please, contact the fizz support by chat tomorrow morning.
The adress is:
https://fizz.ca/en/faq/resolving-issues3 -
contact support0
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Need a hand?
https://fizz.ca/en/contact-us0
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