How do I change my credit card infos ?

Hello,
How do I change my credit card infos in order to have my payment done ?
Thanks.

Answers

  • Mike
    Mike Posts: 21,562 ✭✭

    You need to update the info

     

    The update must take place 24 hours before the start of your plan’s next payment cycle to ensure your account is updated in time for your next payment. You must add a new credit card before removing the one currently associated to your account.

    Here are the steps to update a payment method, and associate it to your plans:

    1. In your Fizz account, go to My Profile
    2. Click on Payment methods.
    3. Click on Add a new payment method to add your new payment method.
    4. Then, select the payment method you no longer want to us, and click on Delete.
    5. Now make your way to My plans.
    6. For each of your plans, click on Manage plan/Payment method, and associate your new payment method.

    Know you must also associate each plan you want to pay with that new card. This is not done automatically.

     

    https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

  • Yolo
    Yolo Posts: 23 ✭✭
    Yo go wahou to my profile - payment methods and add the card there then go to My plans- Manage plan- Payment methods and save the card as default.
    Wahaouuuu
  • Antoine P. #1962
    Antoine P. #1962 Posts: 21 ✭✭
    In your Fizz account, go to My Profile Click on Payment methods.
    Click on Add a new payment method to add your new payment method.
    Then, select the payment method you no longer want to Delete.
    For each of your plans, click on Manage plan/Payment method, and associate your new payment method.
  • SW_Sk8
    SW_Sk8 Posts: 95 ✭✭
    1. Sign in to your account
    2. Go to “My Profile”
    3. Select “Payment Methods”
    4. Select “Add a new payment method”
    5. Fill in your information
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Ella,
    Dont forget to make change of your credit card information before 48 heurs of the end of your billing cycle.
    First, Connect you to your Fizz account.
    Then, Click: My profile
    ClicK: Add new payment method (put the new card information).
    After, select the payment you dont want anymore and click: delete
    Also, click on in your account: My plans
    For each of your plans
    Click on : Manage /Payment method and associate your new payment method.
  • sman
    sman Posts: 5,086 ✭✭
    You can follow the Mike's guide
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    Click on Payment Methods in your Profile
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