iptv stop to fonction but not at my neighbour

lyes K.
lyes K. Posts: 1 ✭✭
Hi
my iptv stop to fonction at home from one week but when i try it at my neighbour with videotron fonction very weel .
i hear fizz bloc some port is it true if no how you explain this .
thanks

Answers

  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    Did you rebooted your modem? Did you change anything on your config before it stopped to work?
    You can do port forwarding on your router for the requested ports, and also put the MAC address of your IPTV device on the DMZ on your router. Prior to do this, please contact your TV provider to get the MAC address of your device and the requested port.
  • MichelP
    MichelP Posts: 8,733 ✭✭
    Maybe you can reach a solution to contact this IPVT provider.
    Try to contact the Fizz support, by chat from 8h00 to 21h00, each day.:
    https://fizz.ca/en/faq/resolving-issues
  • Normster
    Normster Posts: 70 ✭✭
    Try to reboot , router should work .
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