My payment failed and I don't know why?
Answers
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Here we are users, you need to contact the support in order to have an answer
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
CHAT
- Go to this page https://fizz.ca/en/faq/how-do-i-fix-payment-issue, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
6 - Go to this page https://fizz.ca/en/faq/how-do-i-fix-payment-issue, if you are not connect login
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Sure you need to contact the support and check with them4
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Best to contact fizz3
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Myrte,
Please, contact the support by chat online (8h00 to 21h000.
The adress is:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue3 -
Speak with them6
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Go to my profile. --> contact us , ask help3
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love to know the outcome in order to help other users. Please feel free to share when resolved. Thanks!4
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This happened to me once. In the end, it was my credit card company that froze my account because of "suspicious spending" and they didn't bother to let me know.4
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Try to change your payment method and try again.4
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Please contact the Support.3
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My greatest fear ...2
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Contact support0
