No data in Calgary
Joel H. #15267
Posts: 3 ✭✭
in My Mobile
Just landed in Calgary. No data, whats up?
15
Answers
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You need to activate the data roaming
Do you have a Canada plan?
Check you APN, sometime people use the APN from videotron, this is not correct, however it seems to work when in Quebec but it does not work in roaming
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If nothing help, stay 20 seconds on the previous message in order to have the chat icon on the bottom right6 -
Joel,
Did you activate the roaming on your phone?
Do you have a Canada Plan?
Your problem can be the with the configuration of your APN Setting.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you need more help , contact the support by chat:
Open your session in your account.
Then, type:
https://fizz.ca/en/faq/resolving-issues
A green chat bubble will appear down the the right of the page.
When you see it, click on it.
Your session will begin with Fizz team.5 -
Activate your data roaming! Have a pleasant Christmas holiday!3
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Hi, I was wondering if you get the data working2
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Still dead. Fizz keeps giving me things to do on my phone as if its a technical issue on my end. Koodo worked everywhere i went on the same phone. Charges were logical if needed (never needed unless in the states). Might have to switch back. Only save 3$/mo with fizz anyway.1
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You need roaming turned on1
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Hi Joel
You need data roaming turned on
But also need a Canada Wide plan
Is your current plan Canada Wide or just the Quebec plan?3 -
Hi Joel,
Did you activated the data roaming?2 -
Roaming on, canada wide, etc... Ive manually switched networks and all that stuff.0
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So Joel,
Did you find the solution for your problem?0 -
Has the issue been corrected yet?
Did you verify that you have the fizz APN and not Videotron?3 -
An alternative: if you have an esim enabled device, check out Airalo. You can get 1GB of data valid for 7 days for 3$.1
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Please close this0
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Oh. You have Canada wide ?0
This discussion has been closed.