Texts Not Sending / Duplicate Texts
I've been with Fizz for about 6 weeks now.
From day one, I've had/still have texting issues.
I'll send a text, and it will say on my phone (Message Not Sent) The poor recipient is texting me back saying they get the text either 4 or 8 times.
Some people will get my MMS 8 to 10 hours later. Some texts hang on 'sending' for hours also.
I'm on a Galaxy S7. To disprove it's a phone issue, I put my Fizz SIM in a brand new Galaxy S8, exact same issue. So, it's not the phone, it's the service.
I have a ticket open with Fizz, but no joy so far.
Anyone having this particular issue?
My number was ported over from a Bell.
From day one, I've had/still have texting issues.
I'll send a text, and it will say on my phone (Message Not Sent) The poor recipient is texting me back saying they get the text either 4 or 8 times.
Some people will get my MMS 8 to 10 hours later. Some texts hang on 'sending' for hours also.
I'm on a Galaxy S7. To disprove it's a phone issue, I put my Fizz SIM in a brand new Galaxy S8, exact same issue. So, it's not the phone, it's the service.
I have a ticket open with Fizz, but no joy so far.
Anyone having this particular issue?
My number was ported over from a Bell.
8
Answers
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Did you let the Fizz settings get autodetected or did you manually set you apn? If auto, maybe try the manual way?3
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APN Settings are correct.
They were inserted automatically once I put in the SIM, but I have crossed checked them with Fizz site.2 -
SMS works fine , but MMS is always not reliable.1
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I get the same problem.. in addition to that.. sometimes not receiving a text from someone or hours/days later.
Very annoying.. I need texting to work properly! I even have the correct APN settings as per Fizz's site - https://fizz.ca/en/faq/what-are-fizz-network-settings-apn3 -
You should try switching your cell tower settings maybe. Try using a partner network and trying sending a text message. If that doesn’t solve the issue then I guess the last resort is to try a new SIM2
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Reach out to Fizz for help0
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