Data does not work,never.(Manually APN done)
Answers
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Here we are users.
After have configured the APN you must select them as default and reboot the phone.
if this does not help, contact the support again.
CHAT
- Go to this page https://fizz.ca/en/faq/what-are-fizz-network-settings-apn, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
7 - Go to this page https://fizz.ca/en/faq/what-are-fizz-network-settings-apn, if you are not connect login
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With iPhone, you should have the latest iOS installed.
With some Android phones, you need to remove the old APN or perform a factory reset.
If you have confirmed that you have data (via Fizz account > your mobile plan), then you'll need to get Fizz support to look into this. If it cannot be resolved quickly, Fizz support will escalate your issue by creating a ticket.
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Contact Fizz directely!8
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Are your phone compatible? They are for the north america market?
There are different version of iphone for different market and for the android it is the same8 -
You may want to try this ... For the iPhone especially, try to restart the phone. If it asks you to accept network settings when it restarts, answer yes.7
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Yuan, there's nothing wrong with your phones.
Something went wrong after you changed your plan.
With Fizz, most of the time what was working well will fail after a plan change.
That's at least my experience. You need to chat directly with Fizz customer service to get help.7 -
Yuan,
Please, contact the support. You need to chat directly with Fizz team.4 -
I guess you need upgrade iPhone iOS to latest 13.x and that's it.3
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Call fizz for satisfaction.1
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again mike is right
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