Can I swap out my pending 250mb upgrade?
Elizabeth B. #5037
Posts: 80 ✭✭
in My Mobile
I just earned a 500mb upgrade that I’d like to use but I only have one slot. About a week ago I used it for my 250mb upgrade, but it is still pending because it is not the end of my monthly billing cycle yet.
20
Answers
-
Since your 250mb is still pending activation, you cannot swap it out yet.
After your next renewal, the 250mb data upgrade will be active. Any time after that, you can swap it out.
Question for @Mike. I do not see your answers being announced or awarded in the activity board. Do you still get 3 points for posting answers or have you gone over some limit?
13 -
Same thing happened to me and I was never able to do the swap while pending. I had to wait until it was active. Then cancel it, and put the 500mo on. All in all it took me three billing cycles.10
-
Just another quick question, do you lose an upgrade if you swap it out?9
-
You don't.It's good for two years.10
-
I am in the same boat and may just swap it out in the next billing cycle, unless I obtain another slot before then.3
-
Yes you can
but if you have only one slot you must exchange the bonus 250 by 500 before the end of your cycle !
https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
https://fizz.ca/en/node/26562
This discussion has been closed.