Do I close the topic when I select "best answer" to my questions?
Thiago A.
Posts: 44 ✭✭
When I make a question, then have an answer or more than one, and then clicking "make this the best answer", do I close the topic, so no one can answer anymore?
37
Answers
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You decide to close it when you want. Usually it's when your question has been answered. =)
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I just have this button available. If I click it, i think no one can answer anymore... Means like problem solved...17
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Thiago, you are correct.
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That's exactly how it works.18
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That is correct, when you choose a best answer the thread automatically closes. I personally don't agree with it, the user should be able to reward someone with a best answer while still having the option of keeping the thread open.17
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Yes, when you choose the best answer it closes the discussion so make such you question have been answered and your problem resolved. You should also give people time to see and answer your question at least 24 hours. It is also good to tell people what worked so it helps other people that have the same question in the futur. When a discussion is closed nobody can add information.12
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Yes,when you click best answer you close the topic. The best answer will be shown at the top so that if people have the same question as you in the future, the answer will be clearly visible.11
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Yes, I realized it in my last topic... When I chose the "best answer" no one else was able to answer. This is bad, because although the topic is solved, maybe other answers can help other people with similar problems.9
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Choose me as a best answer !!! So we can close this topic !!! haha9
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I would imagine that Fizz set this up so that your question and best answer get stored in a database. Presently, when you ask a question, you can see limited results of a searchable database with just the best answer being displayed for each of the related question. Clever way of providing customers with support and FAQ with limited effort on their part.9
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I think Fizz should allow more answers even after. Sometimes it can be useful.8
This discussion has been closed.