As long as both plans include data, you can gift between them
Go to the plan you want to gift from: Click on gift
Enter the phone number or email of the person you want to gift to.
You have to gift at least 500 MB, up to whatever your plan allows you.
You can find more info on gifting here: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
If you want to gift unused data at the end of your payment cycle, you can gift it right up to 48 hours before your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.
@dmt0 have you been able to gift data between both your plans?
There are some nice people here who can help with gifting if you are missing a bit of data.
If you still need to contact Fizz support, I have found that this page always works (during business hours of course).
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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