No wifi - saying I have incorrect password for my network!
feriel B. #1640
Posts: 4 ✭✭
in Internet
Our internet stopped working suddenly yesterday night around 8:45 pm. When I tried to connect to our wifi if just kept saying INCORRECT PASSWORD FOR FiZZxxxx . When I entered our password (already changed months ago) it says that it is INCORRECT. No idea what that is. NO CHAT BUBBLE APPEARS IN MY ACCOUNT AND NO ONE ANSWERS ON THEIR MEESWNGER. Did someone hacked my password??????
20
Answers
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Try to reset the modem to factory default setting and forgot the wifi4
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Mike,
I tried resseting but it doesnt do anything. I still have the same wifi network name and atill cant do anything.5 -
You need to forget the wifi too on your device4
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Try to reset to factory the modem. After that reconfigure the modem.5
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Logon 192.168.0.1 to see whats happening. Use a wired connection to the modem if you need to.
Logon with user 'cusadmin' and your password. If it does not work, you'll need to reset your modem by pressing and holding the button for 10 seconds.
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When this issue is resolved, please close the post by clicking on the button "Make this a best answer."
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reset to factory settings. its on the back of router. you need a pen to point it for 10 secs0
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