Visa prepaid card ?
Answers
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Has the credit card an address associated with it that it is the same of what you have in your account?
IMPORTANT
When you enter the information for your payment method, the billing address associated to your card must correspond to the address you declared to your bank for that card. The right info must be entered in the corresponding fields, and the address needs to be 100% identical. Pay attention to the following items:
- The name of the street (Ave, avenue)
- Special works (Saint, St, Ste)
- Hyphens
- Spaces
- Spelling
Tip: Make a copy and paste of what is written in your bank account.
If the address and postal code that you associate to your payment method are not identical to that declared to your bank, you won’t be able to add this payment method.9 -
It’s a prepaid card that I want to put to make my payment tomorrow but it says that I have reached the limits to add a credit card but I need to add it to pay tomorrow8
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You have to contact Fizz support so they can reset the limit for you.
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.
- You're logged into your Fizz account.
- You're active on a help page
- Simply click on the chat bubble that appears at the bottom on the right.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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Generally speaking, visa prepaid MasterCard are not accepted by Fizz.
Please read Fizz FAQ to avoid repeating the problem again: https://fizz.ca/en/faq/what-payment-methods-can-i-use
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