Fizz mobile data not working in NB?
Alessandro B. #10524
Posts: 3 ✭✭
in My Mobile
I'm on vacation in New Brunswick and my Mobile Data hasn't worked since I got here. I have Canada wide coverage so it should work. I can still call and text just fine, just no Data. My wife is also with fizz and her Data works. Please help, we are staying in the Maritimes for many more weeks.
17
Answers
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Did you enable the data roaming? And also the 3g/4g.
Have you tried the card in your wife phone?7 -
I was in the same situation a few weeks ago, I fixed it by turning on roaming data and rebooting my phone. Occasionally it would happen again and I would turn on airplane mode for 30 seconds and it would fix it too.8
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Enable the data roaming should work.7
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Thank you for the responses. I've been fiddling with my phone's roaming settings for 2 weeks and it hasn't worked. Oddly, my sim card had data when i put it in my wife's phone just now. Her sim had no data when put in my phone. Are there other settings on my phone that could be at fault? I have a Asus Zenfone 37
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PS I tried turning my phone off and on, and gone on airplane mode a few times. Those didn't work.6
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It sounds like your account is fine and it is more related to your phone. You can try choosing the network manually.6
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It sounds like you may need to fix your APN settings.
Fizz FAQ here: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you have incorrect or previous provider's APN on your Asus phone, you may need to do a network reset or phone reset to remove them first.
6
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