hello there I would like to cancel my service and get refund ?

Kiyana
Kiyana Posts: 9 ✭✭
in My Mobile
Hello there,
My service is not working and I would like to cancel and get refund completely asap.

Answers

  • Mike
    Mike Posts: 21,664 ✭✭
    If you are in the 15 days you can be refund
    here the guide
    https://fizz.ca/en/faq/unsubscribe
  • Micah
    Micah Posts: 104 ✭✭
    You can definitely unsubscribe? How long have you been without service?
  • Akim N.
    Akim N. Posts: 4 ✭✭
    which service is not working ?
  • Kiyana
    Kiyana Posts: 9 ✭✭
    Hello all,
    I subscribed for a mobile service. It has never worked since day one. I requested my phone number to port From Virgin Mobile to Fizz . I just want to cancel the port and get refund after 72 hours. Send messages on facebook and twitter to FIZZ with no answer.
  • Fizzy
    Fizzy Posts: 11,886 ✭✭

    If you want to return to your previous old provider, you should give them a call.

    Explain the situation and see if they will allow you to keep your old plan and "unport" (port back) your number. They might be thrilled to take you back.

This discussion has been closed.

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