i have recently activated my sim card but does not have coverage, however i restart my phone for sev
Answers
-
You do not have signal?
Did you check if your phone is compatible with Fizz?
Do you have an error?3 -
Did you configure APN?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn5 -
(https://fizz.ca/en/faq/compatible-devices)
For an LTE-compatible phone configured with LTE network preferences:
Calls: Your device must support HSPA 850 MHz or 1900 MHz frequencies
Mobile data: Your device must have dual-frequency support for 1700/2100 MHz (also called AWS or band IV)6 -
I guess your phone doesn't band fizz required3
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Which phone are you using? Check if the network specs are compatible with Fizz
https://fizz.ca/en/faq/compatible-devices
You may also check here: https://willmyphonework.net/ (select Videotron as carrier)
3 -
Check your coverage: https://fizz.ca/en/coverage1
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