Is it possible to discontinue the plan after 2 months?

Mahsa M. · June 2019

I want to order a SIM card and start a plan, but I need that for 2 months. Can I discontinue the plan after 2 months and keep the SIM card for next time? If yes, is it possible to put a plan on this SIM card later again?

Fizzy · June 2019

You have good questions. Lucky for you, Fizz will be the perfect fit.

Fizz mobile is prepaid service, so yes you can use it for 2 months. After you have renewed for the second month, you should remove your payment info (credit card) from your account. Your service will be suspended following the second month of service. If you don't plan on keeping the phone number, you can also use the unsubscribe option to cancel your plan.

Fizz SIM cards are environmentally friendly, they can be reused again. As far as I know, they are the only Canadian service provider to allow this.

Serge O. #3665 · June 2019

@Fizzy has a good answer but i am not sure how long you can keep your account and phone number if inactive.

To be sure contact support
By CHAT

Go on this page https://fizz.ca/en/contact-us

if you are not connect login then
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slow)

Fizzy · June 2019

If you know the approximate number of days between cancelling and reactivating again, we might be able to provide a clearer answer.

Read here for Fizz FAQ on cancellng mobile:

https://fizz.ca/en/faq/unsubscribe

"After you cancel your plan, you will still have access to your Fizz account. All information about your plan — including your transaction history and payments — will be kept for three years."

After cancelling, the number of days Fizz will hold your number is between 60 to 120 days. Fizz support can confirm this.