Verification codes
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Answers
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You cannot do anything, is a well known problem
https://fizz.ca/en/faq-stabilization-period
A few known issues currently being worked on:
- Text messages (SMS) sent by certain companies, such as Microsoft and Google to name a few, are not received.
- Certain devices connected to a Wi-Fi network are not able to send or receive multimedia messages (MMS).
- Some services do not work optimally when roaming internationally (outside the U.S.A., varies according to the destination).
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It seems i was able to receive a code when i was with data on one service but not on another. I guess is worth trying with data.7
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As Mike said, this is a know problem with Fizz. Even says it on stabilisation period message:
What can I expect during the stabilization period?
Expect a few technical hiccups. Other outages are also a possibility.
Examples of potential technical issues:
Interrupted connection for unknown periods of time.
Intermittent or slow service.
A few missed texts or dropped calls.
Connection to the 3G/4G/HSPA+ network rather than the LTE network.
A few known issues currently being worked on:
Text messages (SMS) sent by certain companies, such as Microsoft and Google to name a few, are not received.
Certain devices connected to a Wi-Fi network are not able to send or receive multimedia messages (MMS).
Some services do not work optimally when roaming internationally (outside the U.S.A., varies according to the destination).5 -
With stabilization period in effect there's not much we can expect at this stage.6
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Known Issue. My guess is that unless they start using Videotron network, it probably won't work for a while.4
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This is a known issue. Hopefully, they're working on it and will have it working for the end of stabilization.2
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In fact @Dominic, Fizz already use Videotron network. Maybe you refer to the rumour about their move to the Videotron servers and infrastructures. But it's still a rumour.2
This discussion has been closed.