I cannot receive service alert text messages from STM

L L. #3550
L L. #3550 Posts: 13 ✭✭
in My Mobile
I subscribed the service alert on the STM website and I never received any messages since I switched to Fizz. Could you please verify.

Answers

  • Fizzy
    Fizzy Posts: 11,794 ✭✭

    Unfortunately this is a known ongoing issue.

     

    A few known issues currently being worked on:
    • Text messages (SMS) sent by certain companies, such as Microsoft and Google to name a few, are not received.
  • __________
    __________ Posts: 2,604 ✭✭
    The problem is they resolve the situation one at a time in order of priority or according on what issues they are informed of. Have you directly asked them on the chat or on Facebook instead of the forum?
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