Can't unsubscribe to home internet....anybody knows how?
Jimmy F. #5435
Posts: 1 ✭✭
in Internet
I already read: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
I have no such option as "Unsubscribe" in my Internet plan.
Can someone point me in the right direction?
I have no such option as "Unsubscribe" in my Internet plan.
Can someone point me in the right direction?
15
Answers
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Unfortunately in that case you will need to contact Fizz support either using the chat function on the help page or contacting them using Facebook Messenger (The preferred method).4
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Facebook Messenger3
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I'm guessing you are within 48 hours of your plan renewal. Fizz does this for the mobile plans, but I think it should not apply to internet plans.
Under these circumstances, contact Fizz support. They should be able to help.
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I am sure by now you have unsubscribed. Going to My plans --> Manage --> Unsubscription
Btw Fizz changed their moving policy. You get to keep your beta pricing when if you move out.
https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
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