My phone services are frozen? I have a method of payment on file?
Belinda O.
Posts: 1 ✭✭
in My Mobile
My phone services are not working. I have the right payment of method on file.
11
Answers
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Your payment was due today? If not, try to restart your phone.8
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If your payment was due today, and your credit card is not expired or blocked (for example, because you lost it). Contact the support, the will open at 8am.
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)6 -
You should contact fizz customer service for further question. They will gladly help you out!3
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