My line is not working

jose C. #4838
jose C. #4838 Posts: 2 ✭✭
in My Mobile
Can u guys retrieve payment from my credit card

Answers

  • Legandir
    Legandir Posts: 607 ✭✭
    How to contact support
    CHAT
    Please contact the support
    Go on this page https://fizz.ca/en/contact-us, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)
    FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)
  • Kevin P. #2908
    Kevin P. #2908 Posts: 110 ✭✭
    Please contact Fizz support. We are just average users with no power.
  • Myriam M. #3792
    Myriam M. #3792 Posts: 2 ✭✭
    It seems that the network has some issues
  • Fizzy
    Fizzy Posts: 11,802 ✭✭

    This is a public community forum. Most of us are customers just like you.

    If you want to tell us more info regarding the problem, maybe we can help.

     

    In any case, here is info on contacting Fizz customer service.

    https://fizz.ca/en/contact-us

     

    Logon to your account and go to this help page

    https://fizz.ca/en/solutions/technical-issues

    You can reach Fizz via chat bubble on bottom right of screen.

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