Line still not actived
MJ
Posts: 3 ✭✭
I transfer my number to you guys and until now i have not received my email confirmation to complete the activation. it will be almost 24 hr. And not able to find a chat bubble to chat with directly to have the issue resolve. When I go to my profile I can see my number.
I am not able to to find the `live chat` in the solution hub and I do not have a FB account. What is other alternative to talk with a rep to fix the problem
I am not able to to find the `live chat` in the solution hub and I do not have a FB account. What is other alternative to talk with a rep to fix the problem
8
Answers
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Thank you Mike3
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You can go to your My Profile -> Contact Form
However, is a slow solution2 -
Sorry to write so many post
try with this link
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do3 -
If you are transferring from a mobile line, the process is usually quick. If you are transferring a lane line, the process can take longer.
To access the chat bubble, you have to be logged in during business hours.
Click on one the help topics here
and the chat bubble will appear on the bottom right of the page
6
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