all calls barred?

unable to receive and call someone, need help asap

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Answers

  • Apprentice 1/5 Posts: 1,272 ✭✭
    Can you send/receive texts?
    Is data working?
    Were phone calls working before today?
    Was today/yesterday your payment date?
  • Big Geek 5/5 Posts: 496 ✭✭
    Restart your Phone first, then do a research on this Public/Community Forum while answering @ALLISON Question...
  • Posts: 5 ✭✭
    My payment was yesterday
    And yes i can use data but not Text and calls
    Restarted my phone several times still not working
  • Big Geek 5/5 Posts: 496 ✭✭
    You do know it's a community Forum here, there is no Fizz personal to help you in here.
    .
    here is what a Rep said last week, it's the last post in that tread...
    .
    https://community.fizz.ca/questions/1934494-can-t-phone-calls
  • Big Geek 5/5 Posts: 496 ✭✭
    then there is this...
    .
    - https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#2
    .
    But you might have to go the ''Contact Fizz'' way, good luck
  • Posts: 257 ✭✭
    Try airplane mode
  • Apprentice 1/5 Posts: 1,272 ✭✭
    If your payment was yesterday, it sounds like something might have been messed up on the permissions in your account. You'll have to try and contact Fizz customer service via FB messenger or chat bubble.
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