My cell phone activates from yesterday until now not finish yet? (24h)

Minh T. #4203
Minh T. #4203 Posts: 2 ✭✭
in My Mobile

Hi,

My cell phone activated from yesterday until now(24h) it does not activate yet? what do I do?

Minh

Answers

  • Irene
    Irene Posts: 5,085 ✭✭
    Yesterday there was a problem with the network
    Can you let us know what do you mean with activates?
  • Minh T. #4203
    Minh T. #4203 Posts: 2 ✭✭
    I mean. I activate my sim card follow step by step on line from 11h00 yesterday but this morning around 5h00, I received a message from fizz, my card almost finish activate. Can you check for me?
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
    You should contact
    Support
    08:00 to 21:00 week time and
    10:00 to 18:00 weekend
    CHAT
    Go on this page https://fizz.ca/en/contact-us, if you are not connect login then
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)
  • Kovid
    Kovid Posts: 588 ✭✭
    Yesterday was not a normal day as there was an outage on the network.
    This being said, you need to make sure that the activation process was successful.
    Did you receive any email confirming your activation. Did you port any number over to fizz. if so, did you get any email or text from fizz. if not, maybe your activation did not go through because of the outage. You might want to activate your sim card again or chat with Fizz using the following link: https://fizz.ca/en/contact-us
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