Compensation for April 2 outage?
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Answers
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Took them a day for the last one... This one isn't fully resolved, so nobody knows...6
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I see now that it isn’t fully resolved, my calls cut off after 1 minute2
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Let's let them fix the outage first. The network is still not at 100%.1
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We don't know, but the last one, they gave me 2 gb of bonus data.2
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Yes 200min
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We don't know yet1
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Nothing yet but I would hope it won't be data again. I think a few $$ would be more appropriate this time1
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Ok, we are not kids asking for candies (=data or something) when we are not happy and then that would be it.
with 2 outages in 8 days, we need to get some kind of explanation and what the plan is for the near future.
The phone service is very important and should be reliable.
If Fizz wants end introductory prices when outages are not in short supply, we need to hear from the company.6 -
This isn't even a beta-quality service. Fizz works 6 days a week.1
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Hi,
Good question, but how will you use it if the mobile network is not available?
P.S. Perhaps they should add a compensation plan to each wireless plan. 1 -
I expect a new car3
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They have to improve network stability and convince us it is reliable, then we can help rebuild the customer base.
So something like free Sim card and free 2 months service for new activations for every mobile customer affected?
Mobile is up again, but you most likely already know.
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Service is back but still no comment has been made on Fizz’s part on a compensation.0
This discussion has been closed.