No service again?

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Answers

  • Andy Y. #673
    Andy Y. #673 Posts: 13 ✭✭
    No service in Ottawa.
    I have bookmarked their network status page now. Seems like it will come in handy.. :(
    https://fizz.ca/en/faq/status-services
    They should extend the BETA period... well past April 2019. I mean give yourself a "0 incident record for 3 months" before ending the BETA. I think that is fair.
  • Lily H.
    Lily H. Posts: 3 ✭✭
    I just restarted my phone and its working again, you guys should try this.
  • Marc Kyriaco
    Marc Kyriaco Posts: 2 ✭✭
    No service in Lachine either.
  • Gheorghe L. #3879
    Gheorghe L. #3879 Posts: 3 ✭✭
    No service in Montreal too - April 2nd, 9AM.
    I have 3 lines, and all 3 are down!
    This is unacceptable. 4th outage in less than 2 weeks.
    Fizz has great ideas, but the implementation is not acceptable.
    I will need to move back all my 3 lines to Fido unfortunately : (
  • Soraya Quirino
    Soraya Quirino Posts: 2 ✭✭
    Down in Montreal as well!
  • Han D.
    Han D. Posts: 15 ✭✭
    No service (data & mobile) in Brossard and Dorval too
  • Rayl
    Rayl Posts: 122 ✭✭
    no service in Ottawa,
  • Thiago A.
    Thiago A. Posts: 44 ✭✭
    Again again again...
    the problem is: they will take the whole day to "pinpoint" the problem, to find and fix... serious planning to move away...
  • KB
    KB Posts: 12 ✭✭
    I am back. For now. Until it stops again. Ottawa
  • Irene
    Irene Posts: 5,036 ✭✭
    Again, down la même problème du 25
  • Marc Kyriaco
    Marc Kyriaco Posts: 2 ✭✭
    Still out in Lachine ... rebooting phone doesn't help
  • Christina Stempfel
    Christina Stempfel Posts: 2 ✭✭
    Totally agree - ridiculous - no service since I woke up this morning - no important phone calls can come in or go out ( Montréal city)
  • Adolfo M. #3790
    Adolfo M. #3790 Posts: 12 ✭✭
    I would not mind if this has been caused by the deployment of better serices such as VoLTE. We should be informed about the cause of disruption! Otherwise, it is really upsetting. I referred my co-worker about two weeks ago and she signed up yesterday; she was waiting to get closer to the launch date so as to avoid this situation (similar to the one we had about a week ago). I feel somewhat embarrassed for having referred to her.
  • Irene
    Irene Posts: 5,036 ✭✭
    No even the voicemail
  • Antoine B. #4289
    Antoine B. #4289 Posts: 3 ✭✭
    yup, no service for me too
  • Chen Keo
    Chen Keo Posts: 1 ✭✭
    Ottawa still no service came back on and disappeared again
  • Julie B. 14079
    Julie B. 14079 Posts: 3 ✭✭
    My husband started a new job today and flew to Toronto and couldn’t call an Uber and his boss is suppose to call him to pick him up from hotel. Talk about stressful day for him and awkward telling boss my phone isn’t working
  • Vy Vy Nguyen
    Vy Vy Nguyen Posts: 2 ✭✭
    No service for me as well! This is ridiculous. And I'm at the downtown core of Montreal.
  • Christopher ZHENG
    Christopher ZHENG Posts: 2 ✭✭
    No service at McGill
  • Meredith W.
    Meredith W. Posts: 1 ✭✭
    Still no service since morning for me and my two roommates (Outremont). how am I supposed to use my bonus data from the last time this happened???
  • Fizzy
    Fizzy Posts: 11,764 ✭✭

    Mobile is up again, but you most likely already know.

    Please close this post by clicking on the button Make this a best answer?

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