Cause of last week's outage?
Dose anyone know what caused the outage March 25th?
I asked on Facebook messenger, and did not get much:
ME: I am curious: does Fizz know exactly what caused the outage on March 25? And how to prevent such a recurrence?
Fizz: On March 25 was a little issue in our network.
ME: I do not think a little issue causes a 10 hour shortage.I just want to ensure that Fizz knows EXACTLY what happened, why, and how to prevent it from happening again in the future.
Fizz: Rest assured.Our technical team is well aware of this situation.
Not much help (or details).
I asked on Facebook messenger, and did not get much:
ME: I am curious: does Fizz know exactly what caused the outage on March 25? And how to prevent such a recurrence?
Fizz: On March 25 was a little issue in our network.
ME: I do not think a little issue causes a 10 hour shortage.I just want to ensure that Fizz knows EXACTLY what happened, why, and how to prevent it from happening again in the future.
Fizz: Rest assured.Our technical team is well aware of this situation.
Not much help (or details).
8
Answers
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Non, I did not see anything6
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They said "a little issue"? LOL4
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I hope that we never see a big issue
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Haven't seen any update other than the email about the data gift.3
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They are just clueless.4
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That is a good question for the Whizz.
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I believe that they will never say.4
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Good question...2
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We will never know2
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It would be interesting to know but I really doubt they'll tell it.3
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Guest it is the same cause as the previous outage.4
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Ouch I've just subscribed2
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I tried asking as well and they didn't know either... their opinion was that it was "just a fluke". i.e. the CS reps have no idea.2
This discussion has been closed.