FIZZ with no data ?

Enssieh Bagherzadeh · April 2019

could you please s\fix the data, it dose not have data more than a week !!!!!

Mike · April 2019

Here you are in a public forum. You need to contact the support.

CHAT

Please contact the support

Go on this page https://fizz.ca/fr/nous-contacter, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

FORM

You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)

Serge O. #3665 · April 2019

Just to be sure check that your APN settings are correct, download Fizz apn and reapply them. If your phone is working Data should work.

Serge O. #3665 · April 2019

Also Just in case, be sure that data is activate in your phone parameters.

R1ck_D · April 2019

If you are one a iPhone (IOS) , just restart the phone....

Rayl · April 2019

Take out the sim card, restart the phone put back the sim card to try.

Kovid · April 2019

You need to manually set up the APN to have access to data. Use the link below to do so: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn;
If you are still having issues, contact Fizz chat using this link :https://fizz.ca/en/contact-us

Irene · April 2019

have you fix the problem?

Welcome!