Unsubscribed by mistake

Alex morin
Alex morin Posts: 1 ✭✭
in Your Fizz Account
I unsubscribed by mistake , what can I do to keep my number and my account open?

Answers

  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    Contact Fizz customer service tomorrow morning. Your current subscription should be good until the end of your payment month, since you already paid for it.
  • gremiobr
    gremiobr Posts: 237 ✭✭
    Try to contact Fiiz by:
    CHAT
    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.
    FACEBOOK
    You can also send a message by Facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)
     FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subjects are limited)
  • gremiobr
    gremiobr Posts: 237 ✭✭
    Try to contact Fiiz by:
    CHAT
    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.
    FACEBOOK
    You can also send a message by Facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)
  • kobray
    kobray Posts: 98 ✭✭
    contact fizz asap
  • Kovid
    Kovid Posts: 588 ✭✭
    Yes, Fizz can reverse it as long as today was not the last day of your payment cycle. Next time, though, don't be too excited to leave Fizz :)
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