PIN from petro-canada?

LGuo · March 2019

I see people says"If you transfer a number from Petro Canada Mobile to Fizz you will need a Pin number provided by them. "
I just order a SIM from fizz, want to transfer my number from petro-canada, how can I get the PIN, call petro-canada or what?

Mike · March 2019

I never saw that, you need the contract number or the IMEI

https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

If you need a referral code this is mine K61CD, in order to have 25$ after the 2 month

LGuo · March 2019

@Mike It's a prepay plan so there is no account number

Kovid · March 2019

LGuo,
You need to call Petro - Canada to get the PIN.
In my porting process with another provider, I had to provide the PIN and the address. I guess you also need the address you put on your Petro - Canada's account. The PIN and the address uniquely identify your account.
In the link below, please scroll down to read the answer from Fizz Whizz.
https://community.fizz.ca/questions/1857561-tutorial-port-phone-number-mobile-provider-fizz

DavidP · March 2019

I think you can go to your petro-canada account online and have the pin. If you don’t find it contact their support because according to this page they need it https://mobility.petro-canada.ca/support-number-portability.aspx

Fizzy · March 2019

Yes you can call them.

See section "Porting your Petro-Canada Mobility number to another service provider" in
Petro-Canada URL:
https://mobility.petro-canada.ca/support-number-portability.aspx?AspxAutoDetectCookieSupport=1

Usually Petro Canada account number and your name on account is sufficient for porting.

Seems it's also good to get the account password / PIN from Petro-Canada.

LGuo · March 2019

The following is from Petro-canada website, my sim is still on the way,after my SIM card arrived ,I will try, and tell my number transfer result, thanks!

Porting your Petro-Canada Mobility number to another service provider
What information do I need to provide the new service provider?
Account password/PIN
Phone IMEI (HSPA/GSM) devices
Your new service provider will contact us to release your existing Petro-Canada Mobility number and your account will be cancelled. Any remaining balance you have on your Petro-Canada Mobility number will be forfeited.
Any remaining balance you have on your Petro-Canada Mobility number will be forfeited.
To reactivate a Petro-Canada Mobility Number, you need to purchase a SIM card.