How can I stop the contract and save the number?

Andrei S. #3705
Andrei S. #3705 Posts: 2 ✭✭
how can i suspend contract use and save the number. If not.
How to close a contract with a mobile number?

Answers

  • Mohammad H. #2712
    Mohammad H. #2712 Posts: 6 ✭✭
    Hello friend
    You will just pay the 5$ for the sim with fizz.
    To transfer your number just do this:
    1. Click Transfer a number to Fizz.
    2. Enter your phone number in the field that opens up below.
    3. Use the drop-down to choose your previous provider.
    4. Enter your previous provider’s account number or your phone’s IMEI# in the field below. Find your account number on your bill. Dial *#06# on your phone to get your 15-digit IMEI number. Only the IMEI phone number used at your current provider will allow the transfer. If the number is more than 15 digits long, enter only the first 15 digits.
    5. Click Next, review your first monthly plan payment and click Submit.
  • Alex M. #2475
    Alex M. #2475 Posts: 122 ✭✭
    There is no contract. Cancel when you want. Don't cancel if you want to transfer your number to another provider.
  • Lopresor
    Lopresor Posts: 257 ✭✭
    I think Fizz charges 8$/mo to have your line active. It is basically the base amount in which you get nothing but an active line. I spoke to customer service and it might be in their future plan to allow temporary pause to payments for vacation purposes but they couldn't specify the timeline for this.
  • Sebastien
    Sebastien Posts: 2,127 ✭✭

    No you can't suspend the service. And if you change your plan, you might loose your price

  • Patrick B. 8293
    Patrick B. 8293 Posts: 3 ✭✭
    Either 8$ to pause the service or port out to another provider.
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