Switching internet from 60 to 120 not working.

Fodil T. · February 2019

Hi
Just got email to switch my 60 meg plan to 120 plan before end of beta but it s not working. When I go to manage plan to change I don’t have the option to change it. Any idea ?
Thanks for your help
F.

M T. #338 · February 2019

If your internet has not being installed then you can only contact Fizz to have it modified.

GyslainH · February 2019

You probably have to wait at the next billing cycle
Otherwise just contact fizz

Johanne M. #358 · February 2019

I was able to switch contacting fizz via the chat.

Fodil T. · February 2019

thanks i will contact them.

DavidP · February 2019

Maybe the 120 speed is not available at your address. Contact Fizz by chat to be sure.

Anne H. #1344 · February 2019

next billing cycle?

Gabriel G. #6 · March 2019

Try incognito mode in chrome

Switching internet from 60 to 120 not working.

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