how to re-activate mobile plan?
Dzianis
Posts: 6 ✭✭
For some reason automatic payment wasn't successful and the service had to be suspended. I updated my payment method but the service remains suspended. How can it be re-activated?
2
Answers
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contact fizz by the chat to let them know and you would provably have yourplan re-active tomorow. But contact them by chat.2
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Contact fizz only them can help since it'S prepaid plan1
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The chat is not available. On FB they respond in the morning providing not relevant information or not even answering the questions. Not sure what to do...2
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Week day the chat is until 21h003
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You have to be connect to your account to have the chat bubble2
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There are many users waiting in chat. So open a help page in French instead by using this https://fizz.ca/fr/faq/comment-faire-un-renvoi-dappels to see if it would hlep.
You should see a bubble chat within 15 seconds at the bottowm right.
Don't pay attention to the content of the page, focus on the bubble chat.3
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