Level 1 to Level 0? - Yet another bug!
Emre Y.
Posts: 264 ✭✭
Apparently, level 0 is better than level 1?!
I am going to assume this is related to the current service outage.
Has this happened to anyone else?
I am going to assume this is related to the current service outage.
Has this happened to anyone else?
22
Answers
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I'm still at Level 2. This is after they restored service after the outage.13
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I didn't lose my level, but I lost all rollover data and the ability to see my usage yesterday afternoon
I also had to reinstall my apn settings this morning. They had disappeared12 -
I'm still level 3, and like Allison I lost all rollover data and the ability to see my usage.
I got a Free VM bonus and trying to figure out what it means really, since I already have VM in my plan.
By the way, I have found the unicorn... bubble chat is back on line :O))
Cheers
14 -
I am same level as before. I don't have any rollover data, but my gifted data is there. I can see daily usage. My friend activated his sim during the outage and now it's not working. The referral bonus didn't take either.13
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I am same level as before. I don't have any rollover data, but my gifted data is there. I can see daily usage. My friend activated his sim during the outage and now it's not working. The referral bonus didn't take either.12
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Réne D, did you activate one of your bonus upgrades? I think that's what triggered the loss of rollover data and usage information for me.13
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So I just experienced the Level 0 bug. Website showed me Level 0 out of nowhere. But it's not really a bug related to fizz. At least not with me. I restarted the browser (Chrome) and it went away. I'm back at Level 3 where I belong. I think it has to do with LocalStorage getting out of sync with their servers. Restarting the browser resets the LocalStorage.
Solution: RESTART BROWSER.12 -
Today is the 1st day of my new month, everything looks perfect, including rollover data. Even went up a Level during outage.
I do find today's bill under Transaction History, but NO date/time/authorization# inside. Payment charged or not charged? May be I will be the next auto-unsubscribed ^ ^
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My last payment receipt was blank except for amount. My credit card was charged and I was not unsubscribed.7
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You should contact support about this because you’ll be missing out on all the benefits! Good luck on resolving your problem.
•———————-• Version en Français •———————-•
Vous devriez contacter le support à ce sujet car vous manquerez de tous les avantages! Bonne chance pour résoudre votre problème.0 -
Happened to me tonight but after 10 minutes I got back my data
0
This discussion has been closed.