How long does it take to speak to a person?

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I'm trying to get a hold of someone to get a refund. How long does it usually take to get a response from FIZZ?

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  • Anthony I. #889
    Anthony I. #889 Posts: 31 ✭✭
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    varies heavily based on the amount of people in the chat queue.
  • Kenny L. #23
    Kenny L. #23 Posts: 794 ✭✭
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    Try to get on early during the day when most folks are at work.
  • IsE
    IsE Posts: 108 ✭✭
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    If it is after 6pm at the weekend on FB, it takes around 20 hours.
  • JROCK
    JROCK Posts: 99 ✭✭
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    Not sure about everyone else, but the speed to talk to an agent has greatly improved! I wonder if it's just me! It took me less than 2 min to connect.
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