Mobile data does not work

Ching H.
Ching H. Posts: 3 ✭✭
I followed https://fizz.ca/en/faq/what-are-fizz-network-settings-apn to set my APN on my Samsung Galaxy C7 phone. It used to work, but since last week I couldn't connect to the internet using mobile data

Answers

  • Mohammad S. #314
    Mohammad S. #314 Posts: 238 ✭✭
    Is it working now?
  • Ching H.
    Ching H. Posts: 3 ✭✭
    Not working. Will contact Fizz.
  • TrainFood
    TrainFood Posts: 144 ✭✭
    update your phone maybe
  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
    https://fizz.ca/en/faq/resolving-issues , wait 10 seconds, click green bubble on bottom left.
  • ReneD
    ReneD Posts: 1,809 ✭✭
    @Rose H.
    I don't know for you, but for me it's bottom right
    Chizz :))
  • Bambie Tambourin
    Bambie Tambourin Posts: 109 ✭✭
    Fizz is a brand new network if never you encounter any problem due to its early stage you can always check your apn or contact the team during the day time hope your problem will be solved soon but there is so many left to do so be patient fizz is the best network on the place its definitely here to stay :)
  • Ghislain F.
    Ghislain F. Posts: 7 ✭✭
    I had issues as well until I set up my APN's diferrently. I have one set-up for MMS as APN type while the other one is set as default and sup. You can configure it anually or edit settings from the ones you received from Fizz.