I didn't receive my SIM card and I called Planete courrier, they said that it was dilevered on Jan.

M. Z. · January 2019

Hi,
I didn't receive the SIM card and I called Planete courrier, they said that it was dilevered on Jan. 7th!
I told them that I didn't receive any thing, but they asked me to contact FIZZ for that, so I'm asking what should I do to get the SIM card?
thank you

M T. #338 · January 2019

If you live in a condo / app verify on the building front door to see.
If not found then you have to contact Fizz via chat using this link https://fizz.ca/en/faq/resolving-issues

Kenny L. #23 · January 2019

If the courier claimed they delivered it, then contact Fizz and advise them you never received it.

Stéphane L. 1007 · January 2019

These idiots often just stick the sim package on your door, so anybody can steal it.

Jacky L. #58 · January 2019

For me, the tracking said delivered but it was never delivered. Few days later, it was inside my mail box lol , just be patient i guess

TrainFood · January 2019

Try contacting fizz or wait one or two more days

I didn't receive my SIM card and I called Planete courrier, they said that it was dilevered on Jan.

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