Alternate communication to Fizz when Fizz account is hacked ?
M T. #338
Posts: 2,934 ✭✭
If my Fizz account is being hacked, How can I notify Fizz ( my password and my email could have been modified by hacker ) ?
17
Answers
-
Facebook messenger. Go to their Facebook page and send them a pm.15
-
Change your password asap.13
-
I don't use Facebook.12
-
You can't reach Fizz therefore you try and contact the hacker and ask him nicely to give your account back.10
-
email contactform@support.fizz.ca
Cancel the credit card you used to sign up.12 -
I send an email to contactform@support.fizz.ca with the following question
"
Hello,
This is only a pro-active question : Is contactform@support.fizz.ca
could be used in case of Fizz account being hacked or do you have any
other form of contact ?
Please note that I don't use neither Facebook nor Twitter.
Thank You
"
And here is the answer that I got from Fizz
"
Hello,
This email address is not always verified, so please contact us directly by chat from your account or please send us a contact form, if needed.
Have a good one!
-Luciana, team Fizz
"
1) contactform@support.fizz.ca can not be trusted
2) The person who answer my email did not understand the problem6 -
Can you get back into your fizz account by clicking the forgot password button?6
-
If it should happen, I think I will create a different account with a different email so I can login and then submit a form or chat with Fizz.
Thanks everyone5 -
Once you have create an account with a email address, you can't change it, same for the hacker who gets your password
Chizz
) 1
