Alternate communication to Fizz when Fizz account is hacked ?

M T. #338 · December 2018

If my Fizz account is being hacked, How can I notify Fizz ( my password and my email could have been modified by hacker ) ?

T D. #47 · December 2018

Facebook messenger. Go to their Facebook page and send them a pm.

Kenny L. #23 · December 2018

Change your password asap.

M T. #338 · December 2018

I don't use Facebook.

M H. 1556 · December 2018

You can't reach Fizz therefore you try and contact the hacker and ask him nicely to give your account back.

T D. #47 · December 2018

email contactform@support.fizz.ca
Cancel the credit card you used to sign up.

M T. #338 · December 2018

I send an email to contactform@support.fizz.ca with the following question
"
Hello,
This is only a pro-active question : Is contactform@support.fizz.ca
could be used in case of Fizz account being hacked or do you have any
other form of contact ?
Please note that I don't use neither Facebook nor Twitter.
Thank You
"
And here is the answer that I got from Fizz
"
Hello,
This email address is not always verified, so please contact us directly by chat from your account or please send us a contact form, if needed.
Have a good one!
-Luciana, team Fizz
"
1) contactform@support.fizz.ca can not be trusted
2) The person who answer my email did not understand the problem

T D. #47 · December 2018

Can you get back into your fizz account by clicking the forgot password button?

M T. #338 · December 2018

If it should happen, I think I will create a different account with a different email so I can login and then submit a form or chat with Fizz.
Thanks everyone