How do you switch upgrades?
Hermine Y.
Posts: 20 ✭✭
in My Mobile
I was wondering how to switch upgrades, e.g. 250MB to 500MB. I couldn't see switch button nor removal of 250MB button.
19
Answers
-
Once you get in your second billing cycle you will have the option to remove an upgrade when you click on it. After that, you can add another upgrade of your choice,15
-
you will still have to wait for the next billing cycle to make the switch13
-
I asked Fizz they told me I first have to use up the the 250MB11
-
Click 250m , you will see Remove, remove it. You will see empty soot in 2nd billing cycle. Then put 500m on.
Someone said there is swap button , other than remove, but I didn't see it in my case.9 -
To see the swap you must click to apply the new upgrade first, then click on the one to swap from my experience and yes you need to be past the first month12
-
Does the upgrade expire after you swap it back out?8
-
Here is the official Fizz answer on that: Hello; An upgrade is available 24 months. If you remove an upgrade , you will be able to reuse it for the remaining period. For instance, if you use an upgrade for 2 months and you remove it, you will able be reuse it for the remaining 22 months. Thanks very much to point this out. Ionut
https://community.fizz.ca/questions/1845941-anyone-able-switch-upgrades-yet#answer_42194668
This discussion has been closed.