Problem with data on galaxy s7: data working weirdly, anyone can help?

Tatiana W.
Tatiana W. Posts: 23 ✭✭
So ever since the day 4G is back, my data has been acting weirdly, I contacted fizz and they opened a ticket for me, but who knows how long it will take :(
**my phone says 4G when i turn on data**
1. I ran multiple internet speed tests, all gave good results for download speed (between 40 to 90 mbps), YET, each speed-testing website i used said ''an error has occurred' when testing for upload speed
2. I am able to do google searches and open up some webpages but not others (such as amazon, walmart or my school account)
3. I can make/ receive FB calls, but am unable to send email
4. any sign-in related things don't seem to be working, e.g. email, school account and online banking app (which tells me ''you seem to have lost internet connection'')
5. Facebook seems fine for now
6. Google Map is working half-half
PLZZZZZ help :(
I will continue to update/edit if more info is required for the diagnosis!
Thank you!!

Answers

  • E S.
    E S. Posts: 405 ✭✭
    Consider messaging Fizz on the chat bubble or via FB messenger.....
  • Peenis
    Peenis Posts: 91 ✭✭
    You got Fizzted