lost pass word, have trouble to reset
Kai M. #1200
Posts: 2 ✭✭
in My Mobile
Hi, I lost password, received link to reset password by email, but I can not do so.
received message: Your account has been locked following several log in attempts. Please reset your password. tried more than five times, feel dispointed and frustrated.
received message: Your account has been locked following several log in attempts. Please reset your password. tried more than five times, feel dispointed and frustrated.
16
Answers
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Try using this path instead.
Get on Fizz home page
Click on login
Then click on forgot.
Next window ask you for the e-mail address you registered your account with
Then follow rest of the procedure
Hope this helps
Cheers
) 14 -
Hi,
... rest of the procedure...doesn't work, I received this message'This link has expired. Please reset your password to unlock your account."all the times16 -
Bummer! That's not to convenient!
I think you'll have to wait half an hour an retry the whole thing, so it sends you another e-mail with a new link.
If that doesn't work you'll have to reach Fizz trough Facebook messenger I guess.
Cheers) 15 -
Fizz want create a human-free support & sales system but this won't work with cell phone industry. They will change just matter of time.4
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Make sure you reset browser cache and delete fizz.ca cookies, then try the password reset again.
Otherwise you’ll have to contact them: https://fizz.ca/en/faq/complaints7 -
Try to contact Fizz on facebook in the meantime while you try these solutions.7
