No data even after APN configuration (android)?

Tony Q.
Tony Q. Posts: 2 ✭✭
I activated my sim card yesterday and I still dont have any data. I manually configured the APN and restarted my galaxy S7 multiple times and still nothing. My number was transferred, I can make and receive calls, have access to my voicemail. Does it usually take a few days for the data or something. Any ideas?

Answers

  • cosmin B.
    cosmin B. Posts: 7 ✭✭
    I have similar issue:
    I need assistance with Fizz network settings (APN). I followed provided steps, installed the 2 config files, even tried manual settings, restarted the device still no go. reset networking setting, redone the previous steps, same issue. I do have my 3G icon on the phone, shows connected, data connection on but cannot browse(I have android 5.1 with 3g w-cdma(850, 1900 and 2100)). I do not have that chat bubble in solution hub to get live assistance.
    initially under preferred networks settings i had 2/3g, after I deleted the entries when resetting network settings, it did not populated, I tried to add entry by I am prompted for fizz network id, I do not have this info
    Any suggestions?
    I have already done what M suggested in the post below, the issue persists.
    my phone specs:
    https://www.devicespecifications.com/en/model/d2563852
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Here are the only information you need to configure APN parameters.
    (https://fizz.ca/en/faq/what-are-fizz-network-settings-apn)
    .
    APN: mobile.bm
    MMSC: http://mms.mobile.bm
    MMS proxy: mmsproxy.mobile.bm
    MMS port: 80
    APN type: default,mms,supl
    .
  • cosmin B.
    cosmin B. Posts: 7 ✭✭
    Thank you for the reply M, I have already done that multiple times.
  • cosmin B.
    cosmin B. Posts: 7 ✭✭
    I have already did those settings M, the issue persists.
    here are my phone specs:
    my phone specs:
    https://www.devicespecifications.com/en/model/d2563852
This discussion has been closed.