SIMs not received how do i contact fizz?
alex S. #272
Posts: 1 ✭✭
in My Mobile
ordered 3 sims from Fizz a while back but only received 1. back then i didnt really care because they were $1 each. but now i have family members that want to sign up. i noticed the live chat bubble is gone. how do i contact fizz now?
12
Answers
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you should've received an email confirmation saying that they were delivered. in that email there's a button that says "did not receive SIM card" or something of the sort.
I'd recommend checking your spam email just in case it was in there.
Fizz is a company that does not have a call centre although I believe there is a Contact Us section where you can chat with a rep. https://fizz.ca/en/contact-us
Theres a button there which says chat.8 -
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint8
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