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I haven’t received my SIM card but my delivery is flagged as delivered?

I haven’t received my SIM card but my delivery is flagged as delivered?

Answers

  • MichelP
    MichelP Posts: 8,362
    Van,
    Sorry about this sim card not received,
    If you want to activate your sim card, your mobile plan and to get the special referral bonus of 40$ until october 15th, may i suggest you to buy another one at a Couche-Tard store if you are living in the great area of Mtl.
    Then, contact the Fizz the customer service by chat and ask to them for a refund of your first sim card ordered but not received.
  • Thank you guys a lot, I bought the new one yesterday and I will contact fizz soon
  • Fizzy
    Fizzy Posts: 6,451
    Hi Van

    Just FYI, The promo $40 credit has been extended up to November 18th.
    https://community.fizz.ca/questions/2453175-updated-referral-bonus-40-nov-18

    If you need a referral code, there is a list here:
    https://community.fizz.ca/questions/2198337-place-referral-codes
    You can choose any code. =)
    To be transparent, both parties will receive the bonus credit once you have paid your second bill.

    Welcome to Fizz!
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