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Why isn't my phone working (calls, voice message, data) in the new city I live (same province)?

My phone was working just fine in Laval, Quebec, but I moved to Sainte-Anne-des-Monts, Quebec to work for the summer and I can't call (sometimes people can call me tho), I can't listen to my voice messages and I can't use my data. Here, the cover is FIZZ EXT and LTE so maybe the problem is from there, but how can I fix it? I need my phone to work for my job and my safety here

Answers

  • EdmTrance
    EdmTrance Posts: 2,717
    Hi Claudel!
    FIZZ EXT means you are on a partner network, sometime partner network not working properly.
    Your not in a area covered by Fizz.
    It's been a pleasure to assist you today. Have a nice day! :)
    If you have any further question, ask me!
    Don't forget to mark my answer as the best!
  • I don’t know with to say
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