I have a notification saying to finish my subscription to Fizz internet but I don't know what step t

I just subscribed yesterday to the internet and I got the receipt, but I received the notification to finish my subscription, so I clicked continue. However it brings me to the address page, so I confirm my address, but it is saying that I can't have the same address for two internet plan.

Answers

  • Fizzy
    Fizzy  * Code référence 50$ + données gratuites: <66KGA> *  Posts: 6,748
    Hi Eric,

    If you already subscribed and paid for your home internet, you can ignore the notification to continue the subscription. If during some time in the day, you went on the internet sign-up page and didn't complete your registration, Fizz will send out that notification.
  • EdmTrance
    EdmTrance Posts: 2,760
    Hi Eric! Thx 4 your magnifico question! :)
    In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
    It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
    Have a great day and don't hesitate to mark my answer as the best. :)
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