error for unsubscription?

when I click unsubscribe, it shows error always, how to process it?

Answers

  • Communicate with them by messenger, that’s what works best for me.
  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 18,410

    Try to change browser

    If it does not help contact them

    To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

    CHAT

    • Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    • The business hours: every day from 8 a.m. to 9 p.m. (EST).
    • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,548
    Jian,
    plese try another browser. It can work.
    or communicate by Chat:
    https://fizz.ca/en/contact-us
    or by facebook:
    https://facebook.com/fizz.ca/ Click: Send Message
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,548
    Jian,
    Did you try to change of browser?
    Is it working?
    Or dont hesitate to chat to the Fizz customer service (from 8h00 to 21h00).
  • Yeah, I also think that your best bet is to contact them
  • Berts
    Berts Posts: 815
    Contact Fizz for a good solution.
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