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Accessing phone messages unable to do that . I am a senior and need help?

Is there a number I can call to get help???


  • Mike
    Mike Posts: 18,409

    If you need to contact the support


    • Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    • The business hours: every day from 8 a.m. to 9 p.m. (EST).
    • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.


    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)


    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Are you trying to access your voicemail? If yes, take a look at this FAQ: https://fizz.ca/en/faq/how-do-i-access-my-voicemail
  • To access your voicemail messages call this number: (514) 647-0999
    You may also press the number « 1 » on your cellphone for a few seconds.
    Hope that helps
    And congrats on being a senior and also technologically brave!
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