If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.

not receiving incoming calls

I'm not rcv incoming calls in my cell , can you please help

Answers

  • Irene
    Irene Posts: 1,308

    Probably it will be a good idea to chat with the support

    To chat with the support, make sure that:

    • You're logged into your Fizz account.
    • You're active on a help page. https://fizz.ca/en/faq/resolving-issues

    • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    • You have disabled any ad blockers in your browser.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

  • As Mike is saying, it took 1:30 for me to port number from Fido to Fizz
  • Irene
    Irene Posts: 1,308
    I got my number transferred after 20 min. I was with rogers
  • Irene
    Irene Posts: 1,308
    @Khalid: Did you solved?
This discussion has been closed.