Why iDont have internet connection on my phone ?

Mohamad J. #2291

Dont have internet connection

Johanne M. #358

Do you ste the APN on your phone?

Johanne M. #358

You can get the information on that page
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

ReneD

Get on this page for instruction on how to set your APN settings. https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you have just activated your SIM it might take a while before everything gets in order.
Chizz )

Mohamad J. #2291

Yes i did i got 2 sim cards but by mistake i added the 2 lines on the same account yesterday my line was working properly with the internet when i activated the second line my internet connection desappered i need help please i cant stay without connection

Kenny L. #23

Probably best to contact Fizz to sort that out for you.